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Meet Our Team

Rhonda Schultz

“I like being consultative and especially working with our more younger customers.”

Rhonda has worked here at the agency for over 14 years – a life-long Ohioan who enjoys working with young people. “Educating our younger customers and helping them with their claims is important to me because I can see it’s a big thing for them. Sometimes its their first car or their first home and It feels good to help them, to take care of them. What we often see are instances when the coverages chosen really don’t have the right limits or the limits are insufficient. We explain everything and cover everything.” Rhonda is a licensed property and casualty & life insurance agent.


Stephanie E Craig

“I really like explaining to our customers the value of the services and products that we provide”

Stephanie began her insurance career in 1998 becoming licensed in Property & Casualty. She later obtained her life and health insurance licenses. Stephanie came on board with the Agency in May of 2010 where she currently works as a Personal Lines Account Executive. “I like when our customers are satisfied and educating them on the value of what they have invested in and that its there when they need it. We help you understand what you are paying for and how it works.” In her free time she enjoys spending time outdoors with her family (who by-the-way proudly produces maple syrup).


Denise Limbert

“For me it’s all about the “Golden Rule” treating people the way you want to be treated.”

Working at both the Minster and Wapak locations Denise sees the diversity of customers and the wide range of needs. “But it is still about the individual and being here when you need us.” Denise began her career with the agency in 2014. Denise is a licensed property, casualty and life agent with a focus on life insurance, protecting their assets and retirement needs. “It means a lot to me to help with life insurance needs and final expenses. Protecting what they have worked so hard for in their lifetime is something I take very personal too.” “ We help real people with real needs everyday.” Her interests outside of the office include spending time with her family and being outdoors, as well as baking.


Diane Davis

“We strive to be the most professional but we pride ourselves on being personal.”

Born & raised in Auglaize County Diane joined Alan in 1995 licensed in property and casualty, life and health and has been active on the farm with Alan and their 3 sons Denver (and his wife Megan), Drew and Devin. “What is important to us is to provide you with knowledgeable professionals so we are constantly and consistently working to educate ourselves on the ever changing products and services in our industry to make sure we’ve got you covered. We really want to be your solutions provider.” Diane enjoys traveling and spending time with Family and Friends.


Garret Miller

“We know how hard you work to protect your assets and I am going to dedicate myself to make sure we do just that, protect your assets.”

Garret first came to us as an intern. “I was excited to be offered a job after my internship. I really wanted to work here with these great people. I see that hard work and dedication is important to everyone here. That’s important to me too.” Garret is from Waynesfield, and has been a resident of Auglaize County his entire life. He graduated from Anderson University with a bachelor’s degree in marketing. He is an avid Ohio State Football and Cleveland Browns fan and is licensed in Life and Property / Casualty Lines.


Nicole Butcher

“Finishing up and Following up with people is important to me. We don’t just answer phones, we build relationships.”

“My passion for helping people has led to a 15 year career with the agency.” Commitment to building relationships and bonding with clients is the key for Nicole who specializes in Agriculture insurance for farm and crop insurance. “We have a wide variety of companies that we can offer – we are not subject to just one company to meet your needs. We come to you and your business, your farm, your house with one-on-one attention you want and deserve. We go out and go out again as often as it takes to cross the t’s and dot the i’s. When most companies do everything over the phone we come to you and will sit with you 2-3 times before you invest in anything.” Nicole can also help with commercial and personal lines coverages. Mother of 3 and my 6 Basenji’s,If you are ready to be greeted with a warm smile and a trusting handshake, stop by our office and say Hi.


Cindy Sneary

“Easy to work with, that’s what I hear from our customers, I know we have the knowledge to help you but when our customers tell us how nice we are, that’s what makes if fun to come to work everyday.”

Cindy works with trucking insurance customers and started at the agency in 2011 as a telemarketer for Commercial Insurance – so she has really worked her way up in the agency and that means a lot to her. “I learned a lot starting on the phone and one thing is most important and that is being friendly and being easy to work with. We will search a wide variety of resources to meet your needs.” Cindy has lived in Wapakoneta her entire life and enjoys spending time with her family and friends and camping.


Sheena Behr

“As times change in both life and business you can count on us because we adapt to the changes in your life and the changing industry to make sure the quality of the products and services we provide are the best!”

Sheena started her career at the agency in May of 2005. Keeping our Trucking and Transportation insurance customers on the road and safe is her priority. “I am a licensed agent specializing in Commercial Lines Insurance Coverage and I work directly with the Commercial Truck industry. We have a great retention rate with the ability to adapt to the changing trucking and transportation industry.” An active member of the Wapakoneta Rotary Club and also current Treasurer of the Riverside Art Center in Wapakoneta I enjoys spending time with her family outdoors, camping, painting and writing in my spare time.


Philip A. Loveless

“I once helped a customer when an accident that occurred out-of-state. Knowing that our 24-7 claims service was there for him is one thing he said he’ll never forget.”

Philip is licensed in Property & Casualty and Life & Health. Working with a team of professionals Phillip loves dealing with people and coordinating personal and commercial needs for customers looking for complete coverage. In his free time, he loves to spend time with his wife and 7 kids (7). “Yes, I met Batman! And I’ve seen Vegas at Night.”


Denver Davis

“Total Farm Protection offers our farming customers peace of mind and in today’s competitive climate it makes all the difference.”

He helps on the family farm where they raise corn, soybeans, rye and cattle. “That experience on the farm, born and raised on the farm and actively farming means I understand farmers needs. Regardless of where I’m at I take pride in being accessible 24-7. With Whole Farm Revenue protection our farming customers can protect their assets at home and in the filed.” Denver is licensed in property, casualty, Life and Health and is a crop insurance specialist that knows what it takes to get the most for your coverage dollar. When not at work or in the field, Denver enjoys spending time with his wife, Family, and friends


Alison Dupes

“Going the extra-mile to expedite claims and letting customers know we are always working in their best interest.”

A life -long resident of Auglaize County Alison has been with the agency since 2006. Helping and assisting with claims is her specialty. “We are real people, here for you, not some 800 number. You have to take into consideration how hard your insurance company is going to work with you and for you and nobody works harder than we do! One thing for example is that if there is a claim we work with all the parties involved, both sides, every step of the way. We want to be a stable voice that adds assurance to your experience and that’s something not everyone can offer.” Alison and her husband enjoy truck pulls and target shooting and are directly responsible for reducing the coyote population in the county, don’t forget to ask her how.


Melanie Runkle

“Communications and utilizing up-to-date technology contributes to our ability to provide the right coverages, at the right time for the right price.”

 Melanie has lived in Auglaize County all her life and has been with the agency since 2007. Licensed in Auto, Home, Life and Health Insurance. “There is no limit to the amount of work we put into a potential customer – whether they go with us or not. I like to be able to help them with a good rate and the right coverages. We want happy customers so we look out for your best interests.” Melanie makes no doubt about it – she is a proud grandmother.


Gary Runkle

“We think of your future as much as you do, which means we will help you meet your retirement goals.”

A dedicated professional best describes Gary who has spent years concentrating on helping clients reach the ultimate goal of a worry free retirement. The same dedication Gary put into being an athlete and a coach is what drives his professional life. With management experience and over 20 years providing financial services. Gary is licensed in property and casualty – life and annuities and also holds a series 6 securities license. The words he loves to hear the most are from his grandkids – “PaPah – are you going to play ball with us?” Gary enjoys being a fan of the Dayton Flyers – the Dayton Dragons.